Terms and Conditions
Partnerships with Training Providers
We offer a variety of courses in partnership with leading workplace safety content providers. As of 03/18/2019, OSHA Education Center has partnered with the University of South Florida to offer OSHA-authorized Outreach training. Students who complete OSHA Outreach training programs will be issued an official OSHA card from the U.S. Department of Labor.
Outreach training is not available from any provider for any students located outside of the United States. Students will need a United States address for card processing and must be located within the United States or certain U.S. territories and commonwealths to complete all elements of OSHA Outreach training.
For students in locations where OSHA Outreach training is not required or allowed, OSHA Education Center offers 10- and 30-hour training courses called Hazard Recognition training. These courses are identical in content to OSHA-authorized training, but they do not provide an official OSHA card upon course completion.
If you purchased Hazard Recognition training but are in need of OSHA-authorized training, please contact our support team as soon as possible.
Outreach Card Replacement Policy
For OSHA-authorized training, only one replacement card may be issued per student per class (Outreach Training Program Requirements section VII.E.(2)). Replacement cards cannot be issued for training completed more than five years ago.
Please note that we can only provide replacement cards for courses completed on our website. If you completed your course with another provider or in a classroom, you will need to contact the trainer who originally issued your card for their replacement options. OSHA does not keep any records of training or cards; only the trainer who provided the training can approve and request any replacement.
Replacement Card Fees
The cost for an Outreach replacement card is $45.00. This fee includes trackable shipping.
If the student did not receive their initial card and the card has been returned to us, we can re-send the card for a fee of $9.95. The replacement card will be sent with trackable shipping and will not count as a replacement card.
If the student loses, destroys or does not receive their initial card and the card has not been returned to us, the student may order a replacement card for a fee of $45.00. This replacement card will be sent with trackable shipping and WILL count as the single replacement card on the course.
How To Request
Please e-mail firstname.lastname@example.org to request your replacement. Please include your order ID, full student name and shipping address, or reach out to our customer care team at 800-586-3784.