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Satisfy OSHA’s formal training requirement to become a certified electric pallet jack operator without entering a classroom. The online Pallet Jack Safety Training and Certification course covers safe operating procedures, principles of stability, accident prevention techniques and more. You’ll learn about certification requirements for motorized pallet jacks and best practices for operating manual pallet jacks.

Take practice quizzes to prepare for the final exam, and download your Certificate of Completion immediately after passing the two-hour course. You’ll receive a wallet-sized certification card that is accepted in every state and valid for three years. OSHA requires employers to ensure all electric pallet jack operators are certified through formal instruction, practical training and a performance evaluation.

Pallet Jack Certification Course Details

SST Standards

Satisfies Training Standards for:

1910.178(I) and 1926.602(d)

NYC Workers

Designed for:

Warehouse Workers and Other Pallet Jack Operators

Online Course


100% Online Course

Instant Cert


Pallet Jack Certificate and Plastic Certification Card

Pallet Jack Certification Card

Benefits of Electric Pallet Jack Certification

Our online course gives you the following benefits:

  • 100% Online and Self-Paced
  • Guaranteed to Pass
  • Unlimited Practice Tests
  • Certification Is Valid for Three Years
  • Audio Narration Included
  • Train Using Any Internet-Connected Device
  • Provides 0.2 Continuing Education Units (CEUs)
  • Bulk Discounts Available

OSHA Education Center is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

» See our IACET accreditation

Who Needs Pallet Jack Certification Training?

This online course is designed for new warehouse workers and other employees who operate electric or manual pallet jacks (also known as pallet trucks, pump trucks and hand trucks). To become certified, motorized pallet jack operators must be at least 18 years old.

OSHA requires employers to ensure all warehouse employees who operate powered industrial trucks complete OSHA-accepted training prior to taking a practical exam and getting certified.

Pallet Jack Training Learning Objectives

After finishing the Pallet Jack Training and Certification course, you will be able to:

  • Identify and explain different types of powered industrial trucks and their uses
  • Explain safety procedures and preventative measures that can reduce or eliminate powered industrial truck hazards
  • Describe how to maneuver manual and electric pallet jacks safely
  • Perform a pre-operation inspection and checklist of a powered industrial truck and recognize defects during operation

This training prepares operators to satisfy training and evaluation requirements outlined in OSHA standard 1910.178.

Course Outline

The Pallet Jack Training and Certification course includes six learning modules, six module quizzes and a final exam that covers all course content. Select each module below for a full overview.

Module 1: Introduction to Powered Industrial Trucks

Topics include:

  • Powered Industrial Trucks 101
  • When to Use a Powered Industrial Truck
  • When Not to Use a Powered Industrial Truck

Learning objectives include:

  • List OSHA’s seven main classes of powered industrial trucks
  • Describe safe and unsafe uses for powered industrial trucks
  • Name the two main power sources for powered industrial trucks

Module 2: Operating a Powered Industrial Truck

Topics include:

  • Right-of-Way
  • Safe Loading Procedures
  • Driving Under Hazardous Conditions

Learning objectives include:

  • State the best practices for operating powered industrial trucks in busy worksites
  • Explain the importance of safe load handling procedures
  • List safety tips for operating a powered industrial truck in hazardous conditions

Module 3: Powered Industrial Truck Hazards

Topics include:

  • Accidents
  • Case Studies
  • Workplace Hazards
  • Hazards Caused by the Operator
  • Incident Reporting

Learning objectives include:

  • Name workplace conditions that may cause hazards for operators
  • Relate operational mistakes to powered industrial truck hazards and accidents
  • Describe safety procedures and preventative measures that can reduce or eliminate powered industrial truck hazards

Module 4: Inspections and Maintenance

Topics include:

  • Pre-Operation Inspection Requirements
  • Inspection Procedures During Operations
  • When to Remove a Powered Industrial Truck from Service
  • Regular and Preventative Maintenance

Learning objectives include:

  • Relate the importance of regular inspections and maintenance for preventing powered industrial truck hazards
  • List issues that require a powered industrial truck to be removed from service
  • State safety procedures for powered industrial trucks under maintenance

Module 5: Related Regulations and Resources

Topics include:

  • OSHA and Powered Industrial Trucks
  • When Do I Need Refresher Training?
  • Resources for Powered Industrial Truck Operators

Learning objectives include:

  • Relate OSHA regulations to powered industrial truck safety
  • State the importance of refresher training, especially after unsafe powered industrial truck operations
  • List OSHA and government resources that support workplace safety

Module 6: Manual and Electric Pallet Jacks Module

Topics include:

  • Manual Pallet Jacks
  • Electric Pallet Jacks (EPJs)
  • Recognizing, Understanding and Mitigating Hazards
  • Operator Evaluation Checklist

Learning objectives include:

  • List the uses of pallet jacks
  • Differentiate between manual and electric pallet jacks
  • Outline the pre-operation inspection procedure
  • Name OSHA standards and best practices covering electric pallet jacks and manual pallet jacks
  • Describe best practices for safely operating electric pallet jacks and manual pallet jacks to avoid accidents and injuries

Pallet Jack Training FAQs

Does OSHA require pallet jack certification training?

Although you might not think of an electric pallet jack as a truck, OSHA classifies the tool as a Class III forklift under 29 CFR 1910.178 — Powered Industrial Trucks. Therefore, to comply with federal law, anyone who uses a motorized pallet jack for their job needs to complete training that satisfies OSHA requirements. OSHA does not require manual pallet jack operators to be certified.

Who needs a pallet jack certification?

If your job requires you to operate a motorized pallet jack, OSHA standards mandate that you must complete formal instruction, practical training and a performance evaluation to get certified. You must also be at least 18 years old to operate a motorized pallet jack.

Our Pallet Jack Training and Certification course is designed for warehouse employees and other workers who operate electric or manual pallet jacks. Certification is not required to operate a manual pallet jack. While this course covers manual pallet jack safety, the OSHA standard only applies to powered industrial trucks.

How does the Pallet Jack Training and Certification course work?

According to OSHA standard 1910.178, warehouse employees and other workers who operate motorized pallet jacks must complete certification training. To become certified, you need to complete formal instruction, practical training and a performance evaluation.

With our online Pallet Jack Training and Certification course, you can finish the formal instruction requirement at your own pace from any device. After finishing the two-hour course, you can instantly print your Certificate of Completion. Expect your wallet-sized pallet jack certification card to arrive in the mail within 5-7 business days.

Upon course completion, you will also receive a Powered Industrial Truck Operator Evaluation Form to print. Your employer may provide additional training on the specific types of pallet jacks used on the jobsite and brief you on site-specific hazards. To become officially certified, you will need to pass an employer-led evaluation based on the requirements of the provided evaluation form.

Do I need to take a test?

Yes, to complete your online training, you must pass six module quizzes and a final exam. The quizzes include up to five questions and require a score of at least 80% to pass. Quizzes are designed to help you retain information, so they have no time limit and include unlimited attempts.

The final exam contains 20 questions that cover topics from the entire course. Once started, you have 180 minutes to complete it and need a score of at least 70% to pass. If you don’t pass, you can retake the exam until you pass without having to purchase the course again.

Will my pallet jack certification be accepted nationwide?

Yes. After completing our two-hour pallet jack training course and an employer-led demonstration and operator evaluation, you will receive a certificate and plastic certification card that is accepted in every state. Certification is valid for three years.

How long will my pallet jack certification last? Is retraining required?

Your certification will remain valid for three years. Before your current certification expires, you will need to take another employer-led operator evaluation in order to maintain your pallet jack certification. OSHA Education Center recommends all electric pallet jack operators complete retraining every three years.

OSHA regulations require mandatory refresher training if you:

  • Are observed operating a pallet jack in an unsafe manner
  • Cause a pallet jack accident
  • Experience a near-miss accident involving a pallet jack
  • Complete an evaluation that determines you are not operating a pallet jack safely
  • Are assigned to a new type of pallet jack you are not trained to operate
  • Need additional training for new workplace conditions that affect the safe operation of pallet jacks

» Find more FAQs here

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Additional Links and Resources