First, you must complete initial SST training with an approved provider. The provider also needs to upload your card to the DOB's Training Connect system. Unfortunately, some training providers will skip this step. If your card can't be verified in the system, we are not able to provide your refresher card upon completion of your refresher training.
To check whether your initial card was uploaded to Training Connect, download the Training Connect smartphone app. Here's how it works:
- Download the free Training Connect app by myComply on App Store (iPhone) or Google Play (Android).
- Open the app and allow camera access.
- Scan your SST card's QR code within the app.
- If your card appears as valid, you qualify for a refresher card.
The app may indicate you have an invalid SST card. That likely means your original provider did not upload your card to Training Connect. To fix this problem, contact your original SST card provider and ask them to upload your card to the Training Connect system. If the card is not uploaded, you will be required to retake the original SST training instead of the refresher version.
All SST cards issued by OSHA Education Center are fully compliant and uploaded to Training Connect. Have questions about your card status or can't find a QR code to scan? Please contact your original training provider or message our help center before enrolling in our refresher course.